Find Answers to Our Most Frequently Asked Questions below. Or contact us by email at sales@polobycarlosdiaz.com

FAQs

Each product in our store has its own size chart. Please check the size chart on the item page itself, located in the description.
Please use the contact form or email us sales@polobycarlosdiaz.com ASAP as orders are normally dispatched within an hour of being placed.

Standard (4 to 6 working days): Free

Expedited (2 to 4 working days): $4.99

Priority (1 to 2 working days): $9.99

We accept all major credit cards, debit cards and payments through PayPal.

Please allow up to 7 days for standard deliveries within the US. If the item still does not arrive, please contact us by clicking HERE.

Returns are accepted within 30 days of purchasing the item. Items must be returned in their original packaging.
Check back for updated stock (we are constantly updating the store) or add it to your wish list and you will be notified when the item is back in stock.
Just go to my account, click forgot password. You will then be emailed a link through which you may change your password.
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